What To Do When Someone Dies

When a loved one passes away, it is a difficult and emotional time. There is a lot to organise, from your first contact with us, we will gently guide you on the next steps.

 

When A Death Occurs At Home

The doctor will issue the death certificate or if the death has occurred out of hours, an on-call doctor or attending nurse will issue a letter which will verify the fact that death has occurred. This will allow us to entrust your loved one into our care. We will then arrange with the local doctor’s surgery for the death certificate to be issued.

When A Death Occurs In Hospital

The doctor will issue the death certificate and in return, this will allow us to bring your loved one into our care. 

In the event that the hospital does not have a mortuary or chapel of rest, we have our own state of the art facilities which will allow us to look after your loved one until the time of the funeral.

Sudden Or Unexpected Death

When someone dies suddenly as the result of an accident or in a situation where the doctor feels unable to issue a death certificate, the death and the circumstances surrounding will become a matter for the Procurator Fiscal.

Usually, the Procurator Fiscal or their representatives, the police, will engage a contracted undertaker to convey the deceased to the mortuary. A post-mortem may be required. Once the Procurator Fiscal’s enquiries have been completed, a death certificate will be issued.

Even if the death has been reported to the Procurator Fiscal, early contact with us is strongly recommended so that we can advise and guide you on the various procedures.

Call us on 01779 478109 and we will gently guide you on what needs to be done and help you to start making the necessary arrangements.

 

Need more information?

We are available 24 hours a day, 365 days a year and can be contacted on 01779 478109